Anonymous
map-marker Melbourne, Florida

Need password reset

Can not log in to my security system I need a password reset my address is 801 poplar lane Melbourne fl 32901
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Anonymous
map-marker Port Saint Lucie, Florida

System not working

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Cannot get any help. Call number and told customer service line is not working, but keep getting someone trying to take my information for a $100 gift card.
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Sheraz A Qla

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Verified Reviewer
| map-marker Ashburn, Virginia

Dvr recording issue

Qsee - Dvr recording issue
Qsee - Dvr recording issue - Image 2
Recording erased in a week but used have 21 days recording, I dont what happens now maybe I clicked and wrong option please help me thanks
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Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Northridge, California

Need update firm for my nvr

Qsee - Need update firm for my nvr
Qsee - Need update firm for my nvr - Image 2
Qsee - Need update firm for my nvr - Image 3
Need update firm please call me or email me 818929**** mintu635@***.com please help me with that any question call or email feel free
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Dan M Dhv

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Verified Reviewer
| map-marker Spokane, Washington

Can’t send emails

Qsee - Can’t send emails
The DVR Cano longer send emails to yahoo.com. Smtp.mail.yahoo.com Port, 465 SSL is checked yes Using my email address and password, which works on a PC
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Anonymous
map-marker Vista, California

I bough a se of mini cameras when trying to connect them don’t work they are new but the app does not work

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I Try getting support There is not support center No customer service Do not buy dont waste your money Do not buy It is not worth it Do not buy Dont work at all You will not be able to talk to some one I look for the companys name there is not a web site for this brand
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User's recommendation: Do not buy it

Dreyden Emy
map-marker Syracuse, New York

Need old recording - no customer support

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There is no live person to speak With. I have a serious issue and need live operator to get old recording from 2 weeks ago. When calling I hear about Walmart gift cards. Is this a scam customer service?
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User's recommendation: No, have serious issue and need live operator. When calling I hear about Walmart gift cards. Is this a scam customer service?

Michael P Wed
map-marker Bellevue, Washington

Lost admin. Password to N602****O6EE

I'm still locked out of my dvr. I need to reset the password as soon as possible.i went on line because I didn't know any other way to reach Q-see.
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Norman J Jyz
map-marker Union City, California

Forgot pass word to my DVR

Forgot Password My system is on and I have pictures from each of the four cameras. I would like to make quality adjustments to two the cameras which Im capable of doing but I cant access the menu screen Im unable to open the menu because I have forgot my password. I cant follow the instruction manual procedures because I cant access the menu without my password
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Norman J Jyz
map-marker Union City, California

Forgot pass word to my DVR

Without a password I cant access the menu to make changes to my cameras or other settings My correspondence to Qsee have not been answered
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User's recommendation: Don’t forget your password

audrey e Zhv

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Verified Reviewer

Can't get through to customer svc

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Updated by user Dec 07, 2022

I called the number you provided and was on hold again for over an hour, still no answer.

Original review Dec 07, 2022
I forgot my login password and wanted to know how to reset it. Googled everything to do with QSEE, no help. Finally found a customer svc number, on hold for over 1 hr. No one answered
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Preferred solution: information on how to reset password

User's recommendation: Don't purchase any of their products

audrey e Zhv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Still have not been able to reach anyone to ask questions of.

No one answering phone to assist me with resetting my password since 12/2022. I will be replacing it.
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Preferred solution: Assistance

Laura C Mhc

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Verified Reviewer
| map-marker Port Bolivar, Texas

Camera view issue

I have the q see camera and on the app you can only view it in portrait mode. If you turn in to landscape it doesnt change. Stays in single view portrait mode only and only half the scene. Didnt know if it changed when the last update happened. Any help with this problem would be appreciated.
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Jayanti P Ebr

Zero customer service

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I forgot my password for cameras. No Way to reset password, there is fake customer support number which never answered a call
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Preferred solution: Service

User's recommendation: Never

1 comment
audrey e Zhv

I am having the same issue.

Nitasha Yzb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No live customer support representative for Existing customers.

My cameras were not showing on my cell phone when trying to contact the support for customers theres no number for existing customers only for new customers very bad customer service all in all theres no one to speak with it seems like a scam there axing for your personal information instead of helping you to see your footage on your cell phone
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Preferred solution: Someone to help me view my camera footage on my phone without asking for personal information

1 comment
audrey e Zhv

I agree and will be replacing mine very soon.

Anonymous
map-marker Scottsboro, Alabama

Trying to install and connect dvr to my phone

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Called three time and cSRep hang up all 3 time. Very unprofessional dudnt wanted ti hear my issue. Just disconnected
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About

Summary

QSee is a firm dealing in high security solutions. QSee surveillance offerings vary from analog, IP HD, SDI HD, and BNC HD solutions. Whether with variable focal or fixed lens, Q See bundles packages range from 1 to 6 rooms camera systems with or without LED lights perfect to equip any flat or house guaranteeing premium level of security. Q See high quality products are featured at such leading websites as Best Buy, Walmart, Costco Wholesale, Amazon, and Home Depot. Accessories line by Q See presents a number of connectors, cables, injectors, and remote controls to choose from.

Qsee reviews and complaints

Qsee is ranked 95 out of 330 in Security and Protection Services category

Area Served

USA

Payment Methods

VISA

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