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1.4

I have a Q-SEE QT451*-859-* Series Network DVR and I cannot get the P.T.Z camera to function. It is a system that I purchased new several years ago from Costco because I thought it was a good buy.

We moved into a new house and want to put it in operation. I have a picture on the monitor, but I cannot get the camera to move??

Customer support wants access to my computer to diagnosis the problem, fat chance (you who can't make a good electronic product wants control of my computer) of that happening!! I'm giving you, Q-SEE, 30 days from today's date, 09/10/2017 to contact me with a solution to my problem or at that time I will take a sledge hammer to the system while taking pictures that I will post here!

Reason of review: Poor customer service.

Monetary Loss: $500.

Preferred solution: Let the company propose a solution.

Location: Orlando, Florida

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